Return & Refund Policy

Returns & Exchanges

Due to the nature of our products, all sales are final. We do not accept returns or exchanges on our products unless they arrive damaged or defective.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 7 days of delivery with the following:

• A clear photo of the damaged item(s)
• A photo of the packaging (if applicable)
• Your order number

 A claim will be filed with the shipping carrier, and the carrier's claims process and determination will be followed regarding the resolution.

Important: Please retain all original packaging, packing materials, and the damaged item(s). USPS may require these items to be presented for inspection as part of the claims process. Failure to retain the original packaging and contents may result in the claim being denied by the shipping carrier.

Lost or Stolen Packages

We are not responsible for lost or stolen packages once they are marked as delivered by the carrier. If your package is missing, we recommend checking with your local post office or neighbors. If necessary, you can file a claim with the shipping carrier.

Order Cancellations

Orders cannot be canceled once they have been processed or shipped. If you need to cancel your order, please reach out within a few hours of purchase, and we’ll do our best to accommodate your request.

Custom Orders & Personalized Items

All custom and personalized orders are final sale and non-refundable unless there is a mistake or defect. Please double-check all details before placing your order.

Refund Processing Time

If a refund is approved, it will be processed within 3-7 business days to the original payment method.

For any questions, please contact us!